A week later, my Clear account is still showing as active even though I was told it was closed, and it is still showing that it plans to bill me in March. I just spent 30 minutes on the phone where I was told several times that the system can not be overridden, that I should "trust it" that it won't really charge me, and that there's nothing more they can do. When I asked for them to confirm my confirmation numbers they informed me that they can't - those are generated when you cancel and then are no longer available.
I honestly am at a loss here. It sounds like they are saying they are not in control of their own systems, and take no care or responsibility for what their systems may do.
If there is ANY thought in your mind of EVER doing business with these people, PLEASE change your mind!!!
Friday, February 24, 2012
Death by Clearwire
Posted by Ewan Grantham at 2/24/2012 06:14:00 PM
Labels: Clear, review, Rip Off, scam, Tech Stuff
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